Always look for ways to make it easier for the staff to do the right thing. Set procedures to make sense and be as intuitive as possible. Look to make all changes relevant to the staff's performance and customer satisfaction.
Convenience Leverages Compliance
Convenience heavily influences the staff's likelihood to use clean-as-you-go protocols. Here we look at the integration and synergies of three critical components in building a sustainable process:
- A well formulated user-friendly sanitizing cleaner that can be used on a broad spectrum of soils and surfaces - without requiring gloves.
- A single-use paper towel with a good friction factor, high absorbency and wet strength.
- ATP monitoring to maintain standards and celebrate success.