Handwashing for Life

Overcoming Underwashing
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Franchisee vs. Headquarters

Who owns the low-handwashing problem in chain restaurants?

Handwashing frequency is often less than desirable in most all restaurants with workers seeing little reason to wash more often and claiming to have little time as customer service trumps clean hands. Training helps but improvements don't endure. Quality Assurance doesn't have a handwashing system to monitor. Most all operational level employees, auditors, inspectors and headquarters' Quality Assurance teams know their handwashing rates are lower than desired.  Who owns this problem?

The HACCP/HARPC-Hands Scoreboard

The remedy for stored-data concerns

The Handwashing For Life HACCP/HARPC-Hands Scoreboard is a component of EHHM, Electronic Hand Hygiene Monitoring. It is the scoreboard screen or marquee positioned in clear view of the kitchen and wait-staff work stations to assure the food handling team of their current handwashing performance that they are on pace to reach their previously agreed Safe Level Standard for the shift, the day or the current period. For an understanding of HARPC, read this article.

High-Touch Surface Cleanliness

A focus on non-food-contact surfaces

High-touch surfaces are often an enemy of wellness. Colds, flu and norovirus are among the most common pathogens acquired by unsuspecting staff and their guests. These contaminated surfaces are a major driver in staff absenteeism as well as other negative outcomes from a casual touch and transfer.

Recurring situations drive surface cleaning protocols in restaurants, institutions and hotels. These are grouped and a periodic cleaning schedule is established. Unwittingly, many operators apply the standards for food-contact surfaces to the high-touch, non-food-contact locations. This can result in unnecessary inconvenience as users don gloves and are expected to wash their hands each time they are doffed.

By definition, high-touch surfaces are contaminated frequently. It makes sense that a targeted cleaning process should consider frequency first.

Jim Mann's picture

The Incentivized Handwash

New technologies provide simple answers to age-old handwashing issues.

The Pay:

A performance-rewarding pay package is THE answer to solving the industry’s appalling handwashing compliance rates. New technologies provide measurement standards and serve as performance monitoring tools.

Identify and implement a monthly incentive level worth working for. Here is a sample where an entry level employee's job performance can earn him or her up to $1,200 per year.

Jim Mann's picture

2014 CFP Hand Hygiene Success: Groundwork for 2016

A recommendation of “No Action” at the CFP (Conference for Food Protection) can be viewed as a strike out and to continue the baseball metaphor, Handwashing For Life went 0 for 7 on the issues submitted in 2014. We thought at least one would be accepted but all were presented as a foundation for 2016. In that context our efforts were well received and rewarded with calls to continue our quest for codifying hand hygiene innovations. Lively discussion demonstrated the need for changes but the system favors the status quo.

Non-voting Council Members, the FDA and CDC, sharply tilt the decision making power. A timely sound-bite can end Council discussion. Who of the regulatory Council Members are willing to vote against the non-voting regulatory Members?

Here is our interpretation of what happened, why and how each sets up for 2016.

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HandsOn™ System

HandsOn System

5 steps to convert underwashing to under control. Set and track your risk-based ServeReady® Hands and TouchReady® Surface standards.

SaniTwice® for Catered Events

SaniTwice for Catered Events

Uncompromised hand cleanliness for those serving food at venues without running water.

Teaching Videos

Teaching Videos

Globally recognized for their ease of use in any language. Available in DVD and MP4 file download.