Handwashing for Life

Overcoming Underwashing

The HandsOn
5-Step Process
to Overcoming Underwashing

The chain of cleanliness risk factors is led by poor handwashing. It is the #1 cited element in outbreak investigations. The risk of the unwashed hand has largely gone unaddressed because of the lack of standards and meaningful measurement tools. New monitoring technologies are proving to be game changers. Verified clean hands, ServeReady® Hands, protect brands and are emerging as a customer-valued reason to return - a new corporate asset.

The HandsOn<sup>™</sup> 5-Step Process
Step One: Assess Risk

Step One:
Assess Risk

Managing risk is the primary driver in handwashing enhancement initiatives. It defines handwashing protocols. Process control is a minimum outcome. Risk assessment requires collaboration as the microbiologically savvy professional helps balance the technical severity of risk with the C-Suite's view of probability. Once the handwashing process is agreed, future changes in supplies and equipment must be made in the context of risk, avoiding the maxi-expenses of an outbreak or recall frequently caused by a string of mini cost-cutting measures which erode compliance behaviors.

Learn More on Assessing Risk
Resources: Understanding Risks
Step Two: Set Safe Level Standards

Step Two:
Set Safe Level Standards

Standards provide the language for inter-departmental collaboration in agreeing the goals for training as well as customer and brand protection. This step translates the management's tolerance for risk into traceable performance numbers.

Learn More on Setting Safe Levels
Resources
Step Three: Optimize

Step Three:
Optimize

Set the conditions for success. Make it easier to do the right thing. Quality supplies matched with reliable user-friendly equipment underscore the importance of management's clean hands priority.

Learn More on Optimizing
Resource on Optimizing Operations
Step Four: Train & Motivate

Step Four:
Train & Motivate

Training must be preceded by education, covering the "Why" of handwashing. This is key in engaging the food handling staff in the professionalization process. Workers must want to wash their hands if the gains from the training are to be sustained. Make it personal and visual.

Learn More on Training & Motivating
Resources on Training & Motivating
Step Five: Monitor

Step Five:
Monitor

Verification closes the loop by reporting policy-based performance. What gets measured and acknowledged gets done. Rewarding the good and disciplining the less-than acceptable behaviors are key to sustainability.

A Successful Monitoring Plan…

Looks a lot like a business plan or a document seeking funding for a new business. A statement of values sets the direction for the objectives, budgets, team and timetable.

The strategy and tactics are collaboratively agreed. Shared handwashing data becomes the common language to sustain this marker of brand protection.

HFL HandsOn<sup>™</sup> Monitoring Strategy

The Strategy
for a Successful Monitoring Plan

Continuous improvement in handwashing is the best standard in lowering the risk of brand-damaging outbreaks. Solid, reliable data becomes the foundation on which to build years of success. This calls for a long-term alignment of resources, hence a strategic view.

Learn More about Monitoring
HFL HandsOn<sup>™</sup> Monitoring Implementation

The Tools
for a Successful Monitoring Program

A menu of resources is available to address specific issues and assist in the implementation and verification stages. Data quickly becomes the common language for project-critical departmental collaboration.

Resources for Monitoring

The HandsOn System for
ServeReady® Hands & TouchReady® Surfaces

The HandsOn System is a five step risk-based program to overcome the underwashing of hands and the surfaces most likely to contaminate those hands. It is a roadmap to assess current risks, set standards and implement integrated best practices. Its design is to motivate, control and sustain better behaviors. HandsOn is HACCP for hands executed for continuous improvement.

Founder’s Vision

Learn more about the HandsOn System.

HandsOn System Step 1: Assess Risk

Risk defines the hand hygiene solution.

Learn more on assessing risk for hands and surfaces.

HandsOn System Step 2: Set Standards

Express the values of your organization and provide the mile markers for individual and team success.

Learn more on the Core Handwash and SaniTwice® for catered events. And tools to help set standards with GlitterBug tracer/ProGrade, ATP and MarX.

HandsOn System Step 3: Optimize

Make it easier for the worker to do the right thing. Facilitate the better behaviors.

Learn more on the HFL5000, the hand wash station that gets used.

HandsOn System Step 4: Training

Light the path of professionalism and motivate success.

HandsOn System Step 5: Monitor

Take the daily pulse of actions and corrective actions. What gets rewarded gets done.

Learn more on monitoring of hand cleanliness and surface cleanliness.

Committed to Overcoming Underwashing

Learn more about us and the Leadership Forum.

Leadership Forum Members

HandScan Monitoring Solutions
Monitoring Solutions
Chicago Faucets | a Geberit company Logo
Touch-Free Faucets
Cloud Clean Real-time Hand Wash Monitoring System
Monitoring Solutions
Kleenex® Brand Paper Towels & Wipers
Paper Towels & Wipers
Merck Hep A Vaccine
Hep A Vaccine
GlaxoSmithKline Hep A Vaccine
Hep A Vaccine
Brevis Quality Assurance
Quality Assurance
3M ATP Rapid Detection
ATP Rapid Detection
Surface Cleaners
Purell® Hand Sanitizer
Hand Sanitizer
Kimberly-Clark Professional
Paper Towels & Wipers
Tucel® Industries
Nailbrush
GOJO Hand Soap
Hand Soap
Hill+Knowlton
Outbreak Readiness
The Eagle Group Handsinks
Handsinks
Cini-Little Design
Design

Cut the Ribbon. Cut the Risk.

HandwashingforLife™ Culture of Caring Ribbon Cutting with Left to right are Pam Lowe (Director, Quality NCR), Peter Fulgenzi (Executive Chef), Jani Watts (Director, Nurse Education), Randy Yust (CFO & COO) and Suzanne Del Boccio (Chief Nursing Officer).

Celebrating the Culture of Caring

S.Truett Cathy, founder of the very successful Chick-fil-A chain, had “Hire for Culture” as his #1 criteria in recruiting new employees at all levels. Foodservice operators who hire right have employees who care. This group needs leadership and regular feedback on their performance.

Read more about Cut the Ribbon. Cut the Risk.

The Farmhand's Field Handwash

A FSMA Produce Rule solution

Research has found that farmhand’s hands are a major factor in contaminating ready-to-eat produce. Conventional thinking about feces-contaminated water and manure fertilizer as the major sources was challenged in a study by Emory University. Their research included a successful field-testing of SaniTwice®, referred to as the "two-step ABHS intervention" (Alcohol-Based Hand Sanitizer.)

Read more about The Farmhand's Field Handwash

Transforming to a Culture of Caring

How to use handwashing as the trigger

Culture change. The food safety culture. The culture of cleanliness. The Renaissance impact. Many books have been written and seminars given. Yes, corporate culture for centuries has guided progress on a path of continuous improvement. Culture change is regularly embraced by food and patient safety leaders as a noble and needed solution to their woes but their advocacy comes without an implementation manual.

There are many causes of the deaths attributed to infections acquired away from home - in restaurants, hospitals and nursing homes. Respectfully, those annual statistics are 3,000, 99,000 and 380,000. These numbers scream out for transformation to a culture of caring. The CDC reminds us that "Handwashing is the single-most important means of preventing the spread of infection." Poor hand hygiene is the most frequently cited contributing factor in outbreak studies.

Leadership
Some historians go back to the Renaissance in Italy, where the risk of the plagues of the Middle Ages called for a large-scale culture change. Leaders stepped forward to define corrective actions. Replacing feudalism with capitalism was a key component. Cleanliness emerged as a popular differentiator, supported by sweeping changes in art and architecture.

Read more about Transforming to a Culture of Caring

The Easy-Clean Hand

Why women win competitive handwashing events

Are women better hand washers? No. Do women have cleaner hands? Yes, provided they lose the hand-bling and the artificial nails.

Handwashing For Life has witnessed and judged thousands of handwashes under competitive conditions. The contest is known best as the Handwashing Olympics. GlitterBug UV lotion is applied to hands and washed off. A UV light illuminates missed spots and areas. The results are noted using the ProGrade scorecard.

Read more about The Easy-Clean Hand

Trains, Planes & Cruise Liners

The case for obsessive hand hygiene

Travelers are herded into shared spaces and exposed to each other’s profile of pathogens hour after hour. A quick turn-around of the plane, train or cruiser leaves a residual base of germs to build on and the recharging of these reservoirs starts again. There is one universal precaution that works well - GOOD HEALTH! Second to that is obsessive hand hygiene.

Ten Commandments For The Caring Traveler Read more about Trains, Planes & Cruise Liners

Pages

Cini-Little Design
Design
The Eagle Group Handsinks
Handsinks
Hill+Knowlton
Outbreak Readiness
GOJO Hand Soap
Hand Soap
Tucel® Industries
Nailbrush
Kimberly-Clark Professional
Paper Towels & Wipers
Purell® Hand Sanitizer
Hand Sanitizer
Surface Cleaners
3M ATP Rapid Detection
ATP Rapid Detection
Brevis Quality Assurance
Quality Assurance
GlaxoSmithKline Hep A Vaccine
Hep A Vaccine
Merck Hep A Vaccine
Hep A Vaccine
Kleenex® Brand Paper Towels & Wipers
Paper Towels & Wipers
Cloud Clean Real-time Hand Wash Monitoring System
Monitoring Solutions

HandsOn™ System

5 steps to convert underwashing handwashing to under control handwashing. Set and track your risk-based ServeReady® Hands and TouchReady® Surface standards.

SaniTwice® Handwashing for Catered Events

SaniTwice<sup>®</sup> System

Uncompromized handwashing hand cleanliness for those serving food at venues without running water.

Teaching Videos

Globally recognized for their ease of use in any language. Available in DVD and MP4 file download.

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